Terms and Condition

Welcome to CodeeraTech! We are glad to have you as a customer. Before you engage with us, please take a moment to read through these Terms and Conditions  By using our services, you agree to comply with and be bound by these Terms.

1. Introduction

CodeeraTech provides high-quality digital solutions including but not limited to web development, mobile app development, custom software solutions, digital marketing, and support services. These Terms outline our commitment to providing you with exceptional service and the expectations we have from you as a customer.

2. Services We Offer

Our services include, but are not limited to:

  • Website Development: Custom websites, eCommerce solutions, and content management systems (CMS).

  • Mobile Application Development: Android, iOS, and hybrid app development.

  • Software Development: Tailored software solutions to meet your business needs.

  • Digital Marketing: SEO, social media marketing, paid ads, and content creation.

  • Ongoing Support & Maintenance: Continuous improvements and troubleshooting.

3. Responsibilities of Both Parties

Your Responsibilities:

  • Provide accurate and timely information related to the project.

  • Approve design drafts, content, and other key project elements on time.

  • Be available for regular communication and updates, and adhere to agreed-upon deadlines.

  • Keep the project on schedule by ensuring prompt feedback and availability for decisions.

  • Pay the agreed amounts for the project as outlined in the proposal or contract.

Our Responsibilities:

  • Provide clear communication and regular updates regarding the progress of your project.

  • Deliver the project as per the scope and requirements agreed upon.

  • Ensure the confidentiality of your data and intellectual property.

  • Provide a quality product that meets industry standards.

4. Payment Terms

  • Project Pricing: The cost of the services will be outlined in the proposal/contract, and it will include all applicable charges, including taxes.

  • Payment Structure: Payments are usually broken down into milestones, based on the progress of the project. A typical structure might look like:

    • 30% deposit before starting work.

    • 40% upon completion of the design phase.

    • 30% upon project completion and before final delivery.

  • Payment Methods: Payments are to be made through the methods specified in the contract (bank transfer, credit card, or PayPal).

  • Late Payments: Late payments may lead to project delays and a 2% monthly interest charge.

5. Refund Policy

At CodeeraTech, we believe in transparency and fairness. Our refund policy is designed to protect both our customers and ourselves.

Eligibility for Refunds:

You are entitled to request a refund if:

  1. Cancellation Within 3 Days: You cancel your project within 3 days of making the payment, and no work has started.

  2. No Progress Made: If we haven’t started work on your project, we will refund the entire amount.

Refunds Are Not Available If:

  1. Work Has Already Begun: Once we start working on your project, no refunds will be provided.

  2. Delayed Approvals or Feedback: If delays in the project are caused by you, such as not providing feedback or approvals, we cannot offer a refund.

  3. Third-Party Services: Fees for third-party services (domain registration, hosting, premium tools, etc.) are non-refundable.

  4. Change of Mind: Refunds will not be given if you change your mind about the project halfway or no longer wish to proceed.

  5. More Than 15 Days Delay: If there is a delay of more than 15 days in communication from your side, making it impossible to complete the project, refunds won’t be issued.

How to Request a Refund:

  • Contact Us: Send an email to support@codeeratech.com within 7 days from the date of payment.

  • Refund Processing: Refunds will be processed within 7–14 business days. Please note that payment processing fees (if any) are non-refundable.

6. Ownership of Work

  • Intellectual Property: Upon receipt of full payment, all intellectual property rights (e.g., designs, code, and content) for the completed project will be transferred to you. CodeeraTech retains the right to showcase the work in our portfolio and marketing materials.

  • Third-Party Tools & Licenses: Any third-party tools, plugins, or licenses used in the development of your project remain the property of the respective vendors. You will have the necessary licenses to use them within the project.

7. Privacy & Data Security

  • Confidentiality: We respect your privacy. Any personal, business, or project-related information you share with us will remain confidential and will not be disclosed to third parties without your consent, except when required by law.

  • Data Protection: We take reasonable steps to protect your data. However, we are not responsible for any data breaches due to external factors beyond our control.

8. Warranty and Support

  • Bug Fixes: We offer a 30-day warranty after project delivery. During this period, we will fix any bugs or issues that are part of the original scope at no extra charge.

  • Ongoing Support: After the warranty period, if you need ongoing support, we offer maintenance packages for updates, bug fixes, and feature additions at an additional cost.

9. Limitations of Liability

While we strive to deliver the best results, we are not responsible for:

  • Loss of Data: If data is lost due to unforeseen circumstances, we are not liable for recovering or restoring it.

  • Business Interruptions: We cannot be held liable for any loss or damage that results from a delay in completing the project or interruptions in business operations.

  • External Factors: We are not responsible for issues caused by external factors, such as hosting problems, third-party integrations, or software conflicts.

10. Termination of Agreement

We may terminate the agreement under the following circumstances:

  1. Non-Payment: If payments are not made according to the agreed schedule, we reserve the right to stop work on the project until payments are made.

  2. Breach of Terms: If either party breaches any of the terms mentioned in this agreement, the contract may be terminated.

11. Governing Law

These terms and conditions will be governed by and construed in accordance with the laws of [Insert Your State/Country]. Any disputes arising from or related to these Terms will be resolved through mediation or arbitration in accordance with the laws of [Your State/Country].

12. Contact Information

For any questions, concerns, or clarifications, you can reach us:

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